10707 Business 21 Hillsboro, MO 63050  Local: (636) 789-4300 Tollfree: (800) 875-4343
Customer Reviews
CAROUSEL FLORIST
Local Hillsboro, MO florist
Average Customer Rating: 4.7 of 5 stars. (80 reviews)
Date: May 16, 2023
Name: Katie E

State/Province:MO

My flowers were beautiful!
Date: Apr 18, 2023
Name: Carly S

State/Province:MO

I ordered a bouquet for my mom the morning of her birthday, and was pleased with the prices from the start. On top of the selection choices, I received a phone call requesting to substitute one flower for another of my choice. The customer service is wonderful, and they were able to do same-day delivery. Love our local Carousel Florist!
Date: Mar 27, 2023
Name: E L

State/Province:TX

My mom loved the flowers.
Date: Nov 19, 2022
Name: Charles H

State/Province:MO

Very nice, sweet and professional thru out the process.Most importantly, we had an issue with our delivery - the owner was so nice and expeditious in solving our problem. We highly recommend this florist to anyone.
Date: Aug 18, 2022
Name: Janine D

State/Province:MO

Outstanding. My friend loved the arrangement. Thank you to the owner who collaborated with me and understood the vision.
Date: May 18, 2022
Name: Morgan K

State/Province:MO

We ordered our flowers and they were delivered within the same day. They were beautiful!
Date: May 16, 2022
Name: Melody S

State/Province:MO

Beautiful Flowers, in addition to looking beautiful for up to 6 days. Very pleased
Date: May 09, 2022
Name: Doris B

State/Province:MO

The flowers are very fresh and nicely arranged. We appreciated the nice lady who delivered them wearing a mask. Thank you for making my day with the surprise bouquet from our son.
Date: Apr 18, 2022
Name: Gary M

State/Province:MO

Love this place! Best selections and prices! Always on time and the best in arrangements! Makes my beautiful wife smile everytime!
Date: Mar 30, 2022
Name: Meaghan H

State/Province:MO

Loved the way the arrangement was done! Lots of choices to pick from.
Date: Feb 28, 2022
Name: Randy S

State/Province:MO

Always the best and most beautiful flowers. I dont shop anywhere else. Reliable service
Date: Feb 28, 2022
Name: Julie H

State/Province:MO

Delivery was on time and the price was excellent for the amount of flowers in the arraignment!
Date: Feb 17, 2022
Name: Christina G

State/Province:MO

Awesome florist!
Date: Feb 12, 2022
Name: Natasha C

State/Province:MO

Everyone at the florist goes above and beyond . They take care of my orders every single time !! If there was a 10 star button , I would give it to them .
Date: Oct 29, 2021
Name: Karen P

State/Province:MO

My fried loved the chocolate basket she received. Easy to order on line.
Date: Oct 29, 2021
Name: Terra H

State/Province:MO

Thank you for contacting me right away when what I ordered online wasn't available. They option offered was perfect!
Date: Oct 13, 2021
Name: DIANE B

State/Province:MO

Very beautiful arrangement! It arrived on time and it was exactly as pictured.
Date: Sep 24, 2021
Name: Susanna R

State/Province:MO

The only issue I had was that there was notification that the flowers were delivered.
DEBBIE's Reply:
Date: Sep 28, 2021, 5:07 pm

THANK YOU FOR YOUR RESPONSE AND WE ARE SORRY BUT WE DON'T CONFIRM DELIVERY TO SENDER UNLESS WE ARE ASKED AND THEN WE WILL BE MORE THAN HAPPY TO DO SO. IN THE FUTURE PLEASE JUST ASK. HAVE A WONDERFUL DAY.
Date: Sep 03, 2021
Name: Hollis V

State/Province:FL

Best florist hands down!
Date: Sep 02, 2021
Name: Tiara M

State/Province:MO

Nice, fast delivery, and most importantly, very professional! Everything I've gotten has been gorgeous! My florist from here on out!
Date: Jun 09, 2021
Name: Carole M

State/Province:CA

Very efficient and kind staff. Prompt ordering and delivering the same day. Thank you!
Date: Jun 01, 2021
Name: Erin B

State/Province:MO

Beautiful arrangement. This was a gift for my 14 year old daughter and she was very pleased.
Date: Jun 01, 2021
Name: Andrea K

State/Province:MO

The flowers looked beautiful upon arrival!
Date: May 29, 2021
Name: Meg K

State/Province:MO

Great and convenient service!
Date: May 20, 2021
Name: Carrie D

State/Province:MO

BEAUTIFUL ARRANGEMENT - probably my favorite ever!!!
Date: May 18, 2021
Name: Shannon A

State/Province:MO

Beautiful arrangement! Maybe even better than shown in photo. Delivered on time. Card had very pretty hand writing.
Date: May 13, 2021
Name: Jocelyn J

State/Province:MO

Perfect!! even days after delivery....
Date: Mar 29, 2021
Name: Diane C

State/Province:MO

The flower arrangement was beautiful!
Debbie's Reply:
Date: Mar 29, 2021, 8:46 am

thank you for your comment...hope you have a wonderful day
Date: Mar 26, 2021
Name: Karen G

State/Province:MO

you always make the most beautiful arrangements!
Debbie's Reply:
Date: Mar 26, 2021, 5:41 pm

thank you so very much!
Date: Feb 27, 2021
Name: Vickie H

State/Province:MO

I was extremely happy that my orders were delivered in a timely fashion in spite of a huge snow storm. The recipients were very happy with their floral arrangements.
Debbie's Reply:
Date: Mar 01, 2021, 9:35 am

thank you and we do our best to get where you need us to go!
Date: Feb 26, 2021
Name: angela n

State/Province:MO

Excellent service and they were one step ahead of me! Wish this depth of customer service was everywhere.
Date: Feb 25, 2021
Name: Curtis F

State/Province:MO

Flowers were beautiful and priced reasonably.
Debbie's Reply:
Date: Feb 26, 2021, 10:11 am

THANK YOU AND HAVE A WONDERFUL DAY!
Date: Feb 24, 2021
Name: Curtis F

State/Province:MO

EXCELLENT IN EVERY WAY!!
Debbie's Reply:
Date: Feb 26, 2021, 10:12 am

THANK YOU AND APPRECIATE YOU TAKING THE TIME TO WRITE A REVIEW!
Date: Feb 09, 2021
Name: Scott T

State/Province:MO

Great local place. Very efficient and budget friendly. They even called to work with me on my flower choices due to the low selection at the time of year I ordered.
Debbie's Reply:
Date: Feb 09, 2021, 9:41 am

thanks for the great words! we try to please!
Date: Feb 05, 2021
Name: Angie T

State/Province:MO

The arrangement that i received for Counselor Appreciation Week was beautiful! I got many compliments on it!
Debbie's Reply:
Date: Feb 06, 2021, 12:22 pm

Thank you for the review and all of us parents appreciate the hard work you do for the students!
Date: Jan 12, 2021
Name: Edee B

State/Province:MO

service was excellent, and on time, flowers were just what I wanted. Thank you
Debbie's Reply:
Date: Jan 13, 2021, 12:17 pm

Thanks for your review and we wish you the very best
Date: Jan 07, 2021
Name: Andrew T

State/Province:MO

Very quick and on time even during the holidays. My mom loved the items delivered.
Debbie's Reply:
Date: Jan 08, 2021, 5:08 pm

glad we were able to make it special! thanks for taking time to send us this note.
Date: Jan 06, 2021
Name: Ronald B

State/Province:MI

I was very happy with the arrangement. It looked exactly like the add for it. My brother and sister-in-law loved it. That’s the most important reason.
Debbie's Reply:
Date: Jan 06, 2021, 11:34 am

Thanks for the remark and we are always glad to hear from our customers. Appreciate the time you took to review us! Happy new year to you and yours.
Date: Nov 20, 2020
Name: Trinity D

State/Province:MO

We ordered a fall themed birthday bouquet to be delivered to a friend, since Covid is preventing us from all being in the office together we wanted to send a nice reminder that we are thinking of her on her birthday. I called and requested a colorful birthday bouquet and Carousel did not disappoint! The flowers were beautiful and so colorful. Thank you so much!
Debbie's Reply:
Date: Nov 20, 2020, 4:21 pm

Thanks for calling us and then for taking your time for a nice review! glad all is happy!
Date: Nov 03, 2020
Name: Stephanie W

State/Province:TX

The flowers were beautiful and looked just like the picture. My mom loved them! Thank you!!
Debbie's Reply:
Date: Nov 05, 2020, 4:06 pm

we appreciate your comment and are always happy when our customers are happy! Great day!
Date: Sep 25, 2020
Name: Michael B

State/Province:MO

Wonderful service, and very beautiful flower's and vase she was very happy. Thank you.
Debbie's Reply:
Date: Sep 25, 2020, 4:39 pm

If you are happy then we are happy!
Date: Sep 11, 2020
Name: Kelly C

State/Province:MO

Flowers were beautiful
Debbie's Reply:
Date: Sep 19, 2020, 1:47 pm

THANK YOU SO MUCH AND WE ARE PLEASED YOU ARE HAPPY
Date: Sep 01, 2020
Name: Ashley B

State/Province:MO

This is not my first bouquet of flowers from your company... all the other flowers have been beautiful and have lasted at least a week and a half if not more. My husband ordered flowers for my birthday- they were delivered last Thursday afternoon. By Monday night, they are wilting, and look horrible. It’s only been four days and they are ready for the trash. So disappointed in this arrangement. I didn’t get to enjoy my flowers for very long at all :(
Debbie's Reply:
Date: Sep 02, 2020, 9:39 am

I am very sorry that happened but every once in a while it does happen. You called us on Tuesday 9/1 to let us know and we delivered a bundle of sunflowers to you immediately. We do our very best to make our customers happy and be sure they get a good product. I assume you wrote this review before you called us as your review is dated the same day as you called us. We responded with replacement flowers within a couple of hours of your phone call. We certainly hope that you are satisfied with the immediate service we provided.
Thank you! 's Reply:
Date: Sep 03, 2020, 8:11 am

The bouquet of flowers to replace my initial bouquet is absolutely gorgeous. It is similar to all the other flowers I have received from your shop- they really stand out. The original ones didn’t quite seem like your work. Customer service is amazing, and you certainly made my day. Thank you all so much!!
Debbie's Reply:
Date: Sep 04, 2020, 3:23 pm

Thank you for taking the time to update your review and I am glad you are satisfied. We always try to treat our customers like we would want to be treated. great day to you!
Date: Aug 07, 2020
Name: Julia G

State/Province:MO

beautiful fresh flowers delivered as promised
Debbie's Reply:
Date: Aug 17, 2020, 4:43 pm

so glad you were happy with your flowers! Thanks for the comment.
Date: Jul 06, 2020
Name: Patricia R

State/Province:MO

Top notch service! After placing my order I received a call informing me I could get more bang for my buck with a different arrangement. I went for it and the recipient was so thrilled on her birthday.
Deb's Reply:
Date: Jul 06, 2020, 9:10 am

Thanks for the message! BANG FOR YOUR BUCK...LOL...glad you were happy.
Date: Jun 22, 2020
Name: Timothy B

State/Province:OH

My daughter loved the fruit basket you delivered. Thank you!
DEBBIE's Reply:
Date: Jun 25, 2020, 1:21 pm

WE APPRECIATE YOUR COMMENT AND ARE ALWAYS HAPPY TO HEAR FROM OUR CUSTOMERS! GLAD SHE LIKED IT. TAKE CARE
Date: Jun 18, 2020
Name: Ryan R

State/Province:MO

The flowers I bought my wife for our anniversary looked fresh for 2 weeks. We were very impressed.
DEBBIE's Reply:
Date: Jun 25, 2020, 1:23 pm

YIPPEE!! WE ARE HAPPY WHEN OUR CUSTOMWRS ARE HAPPY! GREAT TO HEAR FROM YOU. HAPPY ANNIVERSARY
Date: Jun 02, 2020
Name: Pamela S

State/Province:MO

The flowers I ordered for my sister's birthday looked even more beautiful than the pics on the website. They did their job and brought many smiles during a time when we had to social distance. I will use them again!
Debbie's Reply:
Date: Jun 02, 2020, 5:07 pm

Glad we made smiles!! Thank you so much for taking your time to post a review, it's always nice to know we have made someone's day a little brighter.
Date: Jun 01, 2020
Name: Amanda S

State/Province:MO

Easy to order and went out as scheduled. My friend loved them!
DEBBIE's Reply:
Date: Jun 01, 2020, 9:21 am

HAPPY FLOWER DAY TO YOU! THANKS FOR THE REVIEW AND HOPE YOU HAVE AN AWESOME DAY
Date: May 01, 2020
Name: Michaeline W

State/Province:MO

Very personable service!
Debbie's Reply:
Date: May 01, 2020, 9:56 am

Thank you for taking your time to send us a review! So glad you were happy!
Date: Apr 25, 2020
Name: LuAnne B

State/Province:MO

The flowers were colorful and beautifully arranged.
Debbie's Reply:
Date: Apr 25, 2020, 11:26 am

Thank you for the comment and wish you all the best
Date: Apr 24, 2020
Name: Mark C

State/Province:MO

Quickest delivery
Debbie 's Reply:
Date: Apr 25, 2020, 11:28 am

LOL glad you were happy BUT sometimes we are not as "speedy" as that particular day...always depends on the Thanks again!
Date: Apr 20, 2020
Name: Mae Smallegan j

State/Province:MO

Awesome service and very prompt
Debbie's Reply:
Date: Apr 25, 2020, 11:30 am

Happy are the all of us! Stay safe and thanks for taking the time to leave us a comment here...we are doing our best under these difficult circumstances and it is amazing how kind and understanding people have been to us. Thanks again
Date: Apr 20, 2020
Name: Angela F

State/Province:MO

The whole arrangement was absolutely gorgeous. We got to watch the tulips open up over the course of the day. The girls are always so friendly and helpful.
Debbie's Reply:
Date: Apr 25, 2020, 11:32 am

Whew!! Caught us on a happy day Angie...LOL...we are usually always happy because we love our job and customers like you are so nice to deal with...Thank you!
Date: Apr 09, 2020
Name: Kimberly M

State/Province:MO

Awesome job! Called last minute for flowers to be delivered to someone who lost a family member, and the flowers are lovely! Job well done ladies!! Thank you!! This is the only place I will get flowers!!
deb's Reply:
Date: Apr 09, 2020, 5:44 pm

thank you so much for the comment and we work really hard to please our customers. Stay safe and hope to hear from you again.
Date: Apr 07, 2020
Name: Renee S

State/Province:MO

The floral arrangement is beautiful! I was very pleased with it.
DEBBIE's Reply:
Date: Apr 07, 2020, 5:11 pm

THANK YOU SO MUCH FOR TAKING THE TIME TO REVIEW US! WE APPRECIATE YOU VERY MUCH AND ARE GLAD YOU ENJOYED YOUR FLOWERS.
Date: Feb 18, 2020
Name: Margi J

State/Province:MO

Always a great value and arrangements
Debbie's Reply:
Date: Feb 19, 2020, 9:35 am

Thank you for taking the time for the review! We appreciate our customers and always do our best to make quality arrangements at affordable prices!
Date: Jul 27, 2019
Name: Christine j

State/Province:MO

This florist NEVER disappoints me! Thank you for the beautiful flowers you arranged for my sister! She absolutely loved them!
Debbie's Reply:
Date: Jul 29, 2019, 3:51 pm

Thanks so much for taking time to write a review! It certainly means a lot to all us that you were happy with your purchase.
Date: Mar 08, 2019
Name: Lindsey O

State/Province:MO

The flowers were beautiful and delivered quickly same day that they were ordered.
Date: Feb 27, 2019
Name: Kenny B

State/Province:MO

Great shopping experience and great product.
Date: Dec 10, 2018
Name: Robert G

State/Province:MO

Great to deal with very happy with my order
Date: Nov 03, 2018
Name: Harry N

State/Province:FL

We forgot a birthday and had to order for a same day delivery. The bouquet was beautiful and delivered to a very happy birthday recipient.
Debbie's Reply:
Date: Nov 05, 2018, 9:43 am

Glad we could help make a birthday a little more special...thanks for sending a smile!
Date: Sep 22, 2018
Name: Breanna P

State/Province:MO

I ordered flowers online to be delivered to my mom, and I’m still surprised at how quickly she got them, it was only like a couple of hours after I placed the order. The arrangement was beautiful, and my mom loved it. Thank you for the great service, it turned her bad day into a good one :)
Debbie's Reply:
Date: Sep 28, 2018, 11:38 am

So glad we could help bring a smile to your Mom!
Date: Jul 29, 2018
Name: Jill K

State/Province:MO

The peace lily was not available so they asked to send something else. I said yea but I do not know what it was.
Date: May 28, 2018
Name: Daniel H

State/Province:MO

From what my wife told me, the plant and ballons were nice. She was happy with them.
Date: May 27, 2018
Name: Brenda P

State/Province:MO

Beautiful arrangement. Polite and prompt delivery.
Date: Feb 19, 2018
Name: Margi J

State/Province:MO

My arrangement was and still is absolutely gorgeous!! It was delivered Valentine's Day morning. I will say that the lady delivering it must have been having a bad morning. Even my co-worker comment "she's not very friendly"' But again, the arrangement is stunning.
Debbie's Reply:
Date: Feb 20, 2018, 9:11 am

we are usually all smiles but the busy holiday sometimes "kicks our you know what" lol...here's a big smile for you! glad you liked your flowers.
Date: Feb 17, 2018
Name: Misty T

State/Province:MO

Carousel Florist went above & beyond, and has done so for every delivery! My daughter can't have peanuts or peanut butter, and they picked out special candy and even called me to confirm their choices. The "medium" teddy bear was HUGE, and the flowers were gorgeous! My daughter and her sitters loves all their goodies from Carousel last week!!
Date: Feb 17, 2018
Name: Lorie S

State/Province:MO

Y’all did my wedding flowers! They were gorgeous. My Valentine roses and goodies were just as beautiful. We simply adore our hometown florist. Carousel is a wonderful business!
Date: Jan 09, 2018
Name: William M

State/Province:MO

Thank you for the beautiful funeral flowers - Magenta Sunset Urn. Very pleased (as were the family of the deceased) with the service and quality of workmanship and visual presentation put forth by Carousel Florist. You do great work!!! Thanks again.
Date: Jan 08, 2018
Name: CHERYL F

State/Province:MO

I would suggest an email confirmation of delivery it would be nice great job otherwise
Debbie's Reply:
Date: Jan 12, 2018, 9:28 am

Thank you for your comment and we are happy you were pleased with the flowers. Yes, an e-mail comfirmation is a great idea! We will try to incorporate that into our confirmation procedures but sometimes we are much much better at making and delivering flowers than we are at computer skills...lol The "system" we receive order on already requires a confirmation and that takes quite a bit of our time and "skill" at the computer. We will work on your suggestion and thanks a bunch! Have a wonderful day.
Date: Jan 04, 2018
Name: Van W

State/Province:TN

My Mom was really happy with the flowers she received!
Carousel girls's Reply:
Date: Jan 05, 2018, 9:31 am

Yea! We hope beautiful flowers make beautiful smiles...thank you!
Date: Oct 30, 2017
Name: Shannon S

State/Province:MO

This arrangement was beautiful and arrived on time! I can always count on Carousel Florist!